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Frequently Asked Questions

Do I need a referral?

No, you do not need a referral. Osteopaths and acupuncturists are primary care practitioners which means you can come in without a referral.

 

How many treatments will I need?

There is no set number because everyone is an individual. How may treatments you need will differ for different conditions, whether your condition is acute or chronic and how you respond to treatment. Every individual is different and therefore every course of treatment will be slightly different.

At your first consultation your practitioner will be able to give you an idea of how many treatments you may need. You ought to see some changes to your symptoms after a couple of visits. More chronic conditions may require a longer course of treatment.

 

How long will treatment take?

OSTEOPATHY
Your first treatment will take up to an hour. Subsequent treatments are usually about half an hour.

ACUPUNCTURE
All acupuncture consultations are an hour long.

MASSAGE THERAPY
Both one hour and one-and-a-half-hour massage appointments are available.

 

What do I need to bring?

Please bring along any x-rays, MRI or other medical reports. Wear comfortable clothing. You may be asked to disrobe to your underwear at times to allow your practitioner to examine you adequately to form an accurate diagnosis. If you are a member of a health fund, please bring your health care card so we may use Hicaps to process your claim at the time of your appointment.

 

What time are you open?

Monday: 9am-6pm
Tuesday: 9am-7pm
Wednesday: 8am-7pm
Thursday: 8am-8pm
Friday: 8am-6pm
Saturday: 8am-5pm

 

How much does treatment cost?

CURRENT FEE SCHEDULE

OSTEOPATHY
Initial consult: $140
Subsequent consult: $110

ACUPUNCTURE
Initial consult: $140
Subsequent consult: $110

MASSAGE THERAPY
One hour: $90
One and a half hours: $130

Concession rates are available. Please contact us to see if you are eligible.

 

Can I claim treatment on my private health fund?

Yes, if you have extras cover treatment can be claimed on the spot and you just pay the gap.

 

What qualifications do osteopaths have and are they registered?

Currently in Australia osteopaths undergo 5 years university qualification. All osteopaths must be registered with AHPRA (Australian Health Practitioner Regulation Agency) to practice as an osteopath.

 

What qualifications do acupuncturists have and are they registered?

Currently in Australia acupuncturists undergo 4 years university qualification. All acupuncturists must be registered with AHPRA (Australian Health Practitioner Regulation Agency) to practice as an acupuncturist.