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For new patients

What to expect on your first visit?

OSTEOPATHY
Your practitioner will take a thorough medical history and perform an examination including medically recognised neuro-orthopaedic testing alongside osteopathic assessment techniques. After forming a diagnosis your practitioner will discuss with you their treatment plan. Treatment may include several different techniques all specifically aimed at your particular presentation. Your practitioner may also give you exercises, postural advice and other lifestyle advice to help with your overall treatment.

ACUPUNCTURE
Your practitioner will take a thorough medical history and perform an examination including medically recognised testing along with Traditional Chinese assessment techniques. After forming a diagnosis and discussing the treatment plan with you, treatment will possibly include needling, moxibustion and soft-tissue techniques specifically designed to address your health needs. You may also be prescribed some herbs to assist with the treatment.

MASSAGE THERAPY
After a brief medical history and examination your practitioner will treat you using soft-tissue techniques including remedial massage, Bowen therapy and Shiatsu.

 

What do you need to do?

Book an appointment –give us a call (online booking is coming soon). Come in and see us. Your first appointment will generally take about an hour. Follow up appointments are typically half an hour. We will send you a reminder as a courtesy. Work with your practitioner to achieve the best possible results for your health and well-being.

 

What should you bring?

Please bring along any x-rays, MRI or other medical reports. Wear comfortable clothing. You may be asked to disrobe to your underwear at times to allow your practitioner to examine you adequately to form an accurate diagnosis. If you are a member of a health fund, please bring your health care card so we may use Hicaps to process your claim at the time of your appointment.

Fees & Payment Information

Payment
It is expected that all fees are paid in full at the time of your consultation. If you are unable to pay at the time of treatment, please inform us as soon as possible. An administration fee may be incurred for late payment if follow up is required. Payment may be made by cash, cheque, Eftpos or credit card. We do not accept American Express.

Private Health Insurance
Our practitioners are registered with all the major health funds. We offer the convenience of HICAPS (Health Industry Claims and Payments Service) and can process on the spot rebates from your private health insurer. Rebates are variable depending upon individual policies. Contact your health insurer for a rebate quote and any information specific to your cover.

Chronic disease Management (CDM) or Enhanced Primary Care (EPC)
If you experience chronic pain, you may be eligible for the Chronic Disease Management program. Medicare provides rebates for up to 5 sessions per calendar year for people with chronic pain. Your GP will be able to tell you if you are eligible and provide you with the appropriate paperwork prior to your visit with us. Rebates may be processed via HICAPS at the time of treatment. This is a rebate only, it does not cover the full cost of treatment.

You can find more information about the Chronic Disease Management Plan on the Department of Health Website. Or give us a call and we will try and answer any of your questions.

SIRA
Treatment under SIRA (previously known as Workcover or Motor Accident claims) may also be available in our clinic depending upon your circumstances. Please contact us for further information.

Current Fee Schedule

OSTEOPATHY
Initial consult: $140
Subsequent consult: $110

ACUPUNCTURE
Initial consult: $140
Subsequent consult: $110

MASSAGE THERAPY
One hour: $90
One and a half hours: $130

Concession rates are available. Please contact us to see if you are eligible.

 

Opening hours

Monday: 9am-6pm
Tuesday: 9am-7pm
Wednesday: 8am-7pm
Thursday: 8am-8pm
Friday: 8am-6pm
Saturday: 8am-5pm

 

Any other questions?

Have a look at our FAQs or give us a call. We would be happy to answer any questions you might have.